Security Overview

We protect your data

All data are written to multiple disks instantly, backed up daily, and stored in multiple locations. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.

Your data are sent using HTTPS

Whenever your data are in transit between you and us, everything is encrypted, and sent using HTTPS. Within our firewalled private networks, data may be transferred unencrypted.

Any files which you upload to us are stored and encrypted. Our application databases are generally not encrypted — the information you add to the applications is active in our databases and subject to the same protection and monitoring as the rest of our systems. Our database backups are encrypted using 3rd party security services.

Full redundancy for all major systems

Our virtual servers — from power supplies to the internet connection to the air purifying systems — operate at full redundancy. Our systems are engineered to stay up even if multiple servers fail.

Regularly-updated infrastructure

Our software infrastructure is updated regularly with the latest security patches. While perfect security is a moving target, we work to keep up with the state-of-the-art in web security.

We protect your billing information

All credit card transactions are processed using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network.

Constant monitoring

We have a team dedicated to maintaining your account’s security on our systems and monitoring tools we’ve set up to alert us to any nefarious activity against our domains.

We also audit internal data access. If a Tipsiti employee wrongly accesses customer data, they will face penalties ranging from termination to prosecution.

In the unfortunate circumstances someone malicious does successfully mount an attack, we will immediately notify all affected customers.